Please contact your local help desk for support: Dartmouth-Hitchcock employees, Secure Access (DHApps), and eD-H support D-H Northern Region: (603) 650-2222; D-H Southern Region: (603) 629-1180

The university uses a VPN server to give users the ability to access network shares and university systems from off-campus locations. To use the VPN, a user must have a valid UMassD Logon . How to set up VPN software Apr 11, 2019 · Dartmouth is changing the VPN application from Big-IP Edge Client (F5) to Palo Alto’s GlobalProtect VPN. GlobalProtect will require Duo’s Two-Factor Authentication (2FA). Beginning on April 15, 2019, the Big-IP Edge Client will no longer work for connecting to Dartmouth systems. Install GlobalProtect VPN: GlobalProtect VPN Dartmouth recently changed the VPN application from Big-IP Edge Client (F5) to Palo Alto’s GlobalProtect VPN. GlobalProtect will require Duo’s Two-Factor Authentication. Cheshire Staff (603) 354-5400 x2426: Alice Peck Day Staff (603) 443-9555: Dartmouth-Hitchcock Staff (603) 650-2222: DHconnect Users (603) 653-3272: All Other Users Faculty, staff and students should email help@dartmouth.edu or call 603-646-2999. Alumni should email alumni.help@dartmouth.edu or call 603-646-3202 for help. Apr 29, 2014 · VPN Upgrade UPDATE: On April 30th, the VPN system will be upgraded to patch its Heartbleed vulnerability. Anyone who logs into VPN (gateway.dartmouth.edu) after 7AM will be prompted to download and install an updated Junos Pulse plug-in. Sep 13, 2019 · Virtual Private Network (VPN) VPN software establishes a secure, encrypted connection between your computer and the Dartmouth network and provides your computer with a valid Dartmouth IP address. This allows you to access online resources as if you were physically on campus.

Need help? Please send email to helpdesk@tuck.dartmouth.edu or call +1-603-646-1818.

A: Dartmouth-Hitchcock applications are designed to work on Windows operating systems. D-H is unable to provide support for D-H applications on Macintosh computers. However, there is a Secure Access plug-in that you can use on a personal Macintosh computer or device. Mar 18, 2014 · UPDATE: On March 19, 2014 the Dartmouth VPN was upgraded to a new version. This was a minor change to both the VPN concentrators and to the JunOS Pulse client. After the upgrade, users will be prompted to install a new version of JunOS Pulse when they next connect to the VPN.

Please contact your local help desk for support: Dartmouth-Hitchcock employees, Secure Access (DHApps), and eD-H support D-H Northern Region: (603) 650-2222; D-H Southern Region: (603) 629-1180

1. Once the UMass Dartmouth VPN client is installed on the machine, to connect to the UMass Dartmouth VPN, first locate the “Show Hidden Icons” button towards the bottom-right of your windows desktop. It is located to the left of the time and date on your Windows taskbar.